Last updated: 24 May 2026

Legal Notice

Azima is operated by:
Azima LLC
Sharjah Media City, Sharjah, UAE

Contact
care@azimaworld.com

1) About These Terms
These Terms & Conditions (“Terms”) govern your use of the Azima website (the “Site”) and any purchases made through it.
By accessing the Site or placing an order, you agree to be bound by these Terms.

2) Use of the Site
You agree to use the Site only for lawful purposes and in accordance with these Terms.
You must be at least the age of majority in your jurisdiction to place an order.
We reserve the right to refuse service, cancel orders, or limit access to the Site where necessary.

3) Product Information
We take care to ensure that all product descriptions, images, and details are accurate. However:

• Variations in colour, texture, or finish may occur due to screen display and the artisanal nature of our products
• All products are subject to availability
  

We reserve the right to modify or discontinue products at any time without notice.

4) Pricing & Payment
Prices displayed on the Site are shown in your local currency for convenience.
All transactions are processed in AED (United Arab Emirates Dirhams) at checkout. The final amount charged may vary depending on your payment provider’s exchange rate and any applicable fees.
For orders within the GCC, all applicable duties and taxes are included.
Payment is processed securely through trusted third-party providers. Orders will only be confirmed once payment has been successfully received.
We reserve the right to correct pricing errors and to cancel orders where necessary.

5) Orders
Once an order is placed, you will receive a confirmation email.
All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order, including in cases of:

• payment issues
• suspected fraud
• inventory discrepancies

If an order is cancelled after payment, a full refund will be issued to the original payment method.

6) Shipping & Delivery
Azima offers worldwide shipping. Estimated dispatch and delivery timelines are outlined on our Delivery Information page. While we aim to meet stated timelines, delivery times are indicative and may vary.

7) Returns & Exchanges
Returns and exchanges are governed by our Returns & Exchanges Policy.
To request a return or exchange, please contact: returns@azimaworld.com
We reserve the right to refuse returns that do not comply with our stated policy conditions.

8) Intellectual Property
All content on the Site - including text, images, designs, logos, and trademarks - is the property of Azima or its licensors and is protected by applicable intellectual property laws.
Such content may not be reproduced, distributed, or used without our prior written consent.

9) Personal Data
Your personal data is handled in accordance with our Privacy Policy, which explains how we collect, use, and protect your information.

10) Liability
To the extent permitted by applicable law:

• Azima shall not be liable for indirect, incidental, or consequential damages arising from the use of the Site or purchase of products
• Our liability is limited to the value of the products purchased

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

11) Third-Party Links
The Site may include links to third-party websites. We are not responsible for their content or privacy practices.

12) Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with a revised “Last updated” date. Continued use of the Site constitutes acceptance of such updates.

13) Governing Law
These Terms are governed by the laws of the United Arab Emirates. Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the UAE courts.